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a. the problem solving process 1.identify the need includes a desing brief 1.a desing brief statement of the problem that is to be solved it should include all the problem 2.gather information 3.develop all ernative solutions a.which is grains torming sa thering a lot of ideas and solutions to problem 4.select the best solution &nbsProxy-Connection: keep-alive Cache-Control: max-age=0 3B 5.inplement the solution a.need to troubleshoot eliminate pontetial causes a problem 6.evaluate the solution did